AI Software For UK Businesses

1. Introduction

Welcome to AI Kettle ("we", "us", "our", "the site"). We are committed to protecting and respecting your privacy. This policy explains what personal data we collect from you, how we use it, and your rights regarding your data.

This policy applies to our website, www.ai-kettle.com.

For the purpose of the General Data Protection Regulation (GDPR), the data controller is The Site Owner of AI Kettle.

2. What Personal Data We Collect

We collect and process the following types of information about you:

Information You Provide Directly:
- Account Information: When you sign up for an account, we collect your Name and Email Address.
- User-Generated Content: When you are signed in, we store the reviews and comments you post on the site.
- Contact Information: If you contact us through our contact form, we will collect your name, email address, and the content of your message.
Information We Collect Automatically:
- Cookies and Usage Data: We collect information about how you interact with our site through cookies. This may include your IP address, browser type, operating system, and pages visited. For detailed information, please see our separate Cookie Policy, where you can also manage your consent preferences.

3. How and Why We Use Your Data (Legal Basis for Processing)

We only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Purpose of Processing	Type of Data Used	Legal Basis for Processing
To create and manage your user account.	Name, Email Address	To fulfil our contract with you (i.e., provide you with account services).
To publish your reviews and comments.	Name, Reviews, Comments	Your consent, given when you submit the content.
To respond to your inquiries.	Name, Email Address, Message Content	Our legitimate interest in providing good user service and responding to you.
To send you communications (if you opt-in).	Name, Email Address	Your explicit consent. You can withdraw this at any time.
To operate and secure our website.	Usage Data, IP Address	Our legitimate interest in maintaining the functionality and security of our site.
To calculate aggregate review scores.	Anonymised Review Scores	Our legitimate interest in providing useful, aggregated information to our users.

4. Data Sharing and Third Parties

We do not sell your personal data. We may, however, share your data with trusted third-party service providers who help us operate our website. These include:

Hosting and Database Provider: Our website is hosted on Vercel and our database is managed by Supabase. Both primarily store data within the European Union (EU).
Analytics Provider: Subject to your consent, we use Google Analytics to understand website traffic and help us improve our website.
Spam Protection: We use Google reCAPTCHA on our forms to prevent spam and automated abuse.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. International Data Transfers

Some of our external third parties, specifically Google (for Analytics and reCAPTCHA), are based outside the United Kingdom (UK) and European Economic Area (EEA), so their processing of your personal data will involve a transfer of data to the United States.

Whenever we transfer your personal data out of the UK's International Data Transfer Agreement or Addendum to the EU's Standard Contractual Clauses, which give personal data the same protection it has in the UK and Europe.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

Account Data (Name, Email): We retain this for as long as your account is active.
Comments: Your comments are deleted permanently if you choose to delete your account.
Review Scores: If you delete your account, your individual review scores will be anonymised and retained as part of our aggregate rating data. They will no longer be linked to you in any way.
Contact Form Submissions: We may retain correspondence for up to 12 months to keep a record of our communication, after which it will be deleted.

7. Your Data Protection Rights

Under GDPR, you have several rights regarding your personal data:

The right to be informed: You have the right to be informed about the collection and use of your personal data, which is what this policy does.
The right of access: You can request a copy of the personal data we hold about you.
The right to rectification: You can request that we correct any inaccurate or incomplete data about you. You can update your Name and Email directly in your account settings.
The right to erasure (the 'right to be forgotten'): You have the right to request the deletion of your personal data. You can do this by using the "Delete Account" feature in your user profile.
The right to restrict processing: You can request that we limit the processing of your personal data in certain circumstances.
The right to data portability: You can request that we provide you with your data in a structured, commonly used, machine-readable format.
The right to object: You have the right to object to us processing your data for our legitimate interests.
The right to withdraw consent: Where we rely on your consent to process data (e.g., for communications or analytics), you can withdraw that consent at any time.

To exercise any of these rights, please contact us via our contact form.

You also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner's Office (ICO) (www.ico.org.uk).

8. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

9. Affiliate Links

Our website contains affiliate links. This means that if you click on certain links and make a purchase, we may receive a small commission at no extra cost to you. We are committed to transparency and will always clearly identify which links are affiliate links. Our use of affiliate links does not influence the content we produce.

10. Children's Data

Our website is intended for business owners and is not directed at individuals under the age of 18. We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to remove that information from our servers.

11. Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. However, no method of transmission over the Internet is 100% secure.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

13. How to Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us through our website's contact form.

Privacy Policy for AI Kettle